In Search of Excellence

Lessons from America's Best-Run Companies

Based on research into successful American companies, this management book identifies eight practices that Peters and Waterman argue distinguish well-run organizations. It examines themes such as closeness to customers, productivity through people, hands-on leadership, and a strong shared culture. The authors draw on case studies of major corporations to show how these principles operate in practice.

by Tom Peters

Harper & Row · First published 1982 · 360 pages